We’re committed to protecting the security and privacy of our platform so your church and congregation can enjoy using Nucleus and take more next steps together.
Learn how we safeguard your data on the Nucleus platform — as well as across all areas of our family of products, services, and applications. Also, your rights and privileges regarding data use.
Read more in depth about our platform, services, and your granted rights and responsibilities as a church or other person who uses our platform and content resources.
At Nucleus, LLC, an Idaho limited liability company (“we,” “us,” “our,” or the “Company”), we are committed to protecting your privacy. This Privacy Policy describes the types of information we collect about users of our websites and is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Services. This Privacy Policy also describes (1) the measures we take to safeguard the information we collect and (2) your rights and privileges concerning our collection, use, and disclosure of information about you.
This Privacy Policy applies to our websites and web applications accessed via https://www.nucleus.church, https://www.rebelgive.com, https://www.storytape.com, and all related domains and subdomains (e.g. https://app.nucleus.church, https://accounts.rebelgive.com) (collectively, the “Website” or “Websites”). These Websites are operated by Nucleus and provide information about our company and access to our online platforms designed to allow churches or non-profit organizations who subscribe to our services access to web building, form building, content, establishing a platform to accept monetary donations, communications, and all our other related services (together with the Website, the “Services”).
By using any part of the Services, you consent to the collection, use, and disclosure of your information as further outlined in this Privacy Policy.
If you are in Europe:
Please note however that Nucleus shall not be the controller of any third-party data you may submit to our Service, (e.g., personal data you process within your church, CRMs, email communication, etc.) which may be integrated or shared with our Service upon your decision and subject to the Terms of Service. We process such information within the Service solely in the processor’s role and, depending on the scope of your activity, you may be the data controller.
Your church has chosen to use our Website and Services to facilitate the operation of your church’s website, web-based software and/or fundraising platform. This privacy policy explains the ways in which we protect the security and privacy of your information. Please note that both we and your church collect personal information about you. The details about what we collect and what we do with it are covered in this Privacy Policy. However, your church owns the data collected about you, not us, and our role with respect to such data is limited.
Our customers, e.g., your church, retain all the rights to the data they store in our Services. We are considered a “Service Provider” as defined by the California Consumer Privacy Act (CCPA), or a “Subprocessor” as defined by the Global Data Protection Regulation (GDPR).
The data stored in our databases by users of our Services is entrusted to us for safekeeping, but it is not our data. We are legally and contractually obligated to hold certain standards to the data we process. Some of these obligations include:
You may have legal rights in regard to how your church uses your personal information. These rights will vary depending on where you live, but generally, you have the right to:
To exercise these rights, contact your church. We will take all steps necessary to assist your church in satisfying your requests.
The Services and our business may change from time to time. As a result, it may be necessary for Nucleus to make changes to this Privacy Policy. Nucleus reserves the right to update or modify this Privacy Policy at any time and from time to time. If you disagree with our revisions to the Privacy Policy, you may de-activate your account or discontinue the use of our Services. Please review this policy periodically, and especially before you provide us with any information through the Services. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
We have access to and collect information that you voluntarily give us via email, webforms, our product or platforms, or other direct contact from you. We will only use your information to respond to you regarding the reason you contacted us or to help you use our products or services. We will not, and do not sell any information you provide actively or passively to any third party.
We also avoid any disclosure or sharing of your information to affiliates or third parties. In rare cases, some basic information about you or your church (or general information about the products or services you use from Nucleus) may be used or referenced in a third party tool (limited to only essential information like email, name, or similar identifying contact or church information) to help us recognize you or your account - simply so we can provide help for the products and services you use (e.g. customer service email or chat). Unless you ask us not to, we may also contact you via email in the future to tell you about our services, new products, or changes to this Privacy Policy or to provide you with informational or educational newsletters.
You may also provide us with special categories of personal data under the GDPR (also known as sensitive data) about yourself and/or third parties (like health information). Any information of this category would never be shared unless you explicitly requested that sharing or authorized it.
Our Services allow you to invite others to manage your account or provide information. Do not provide personal information about others (including by connecting your work email address to our Services) unless you are authorized or required to do so by applicable law or contract. Before supplying personal information about others, you and the person about whom you supply the information must review and consent to the Terms of Use and Privacy Policy of the Website. By submitting any personal information about others, you represent and warrant that you are authorized to do so, that you have made the Terms of Use and Privacy Policy available to the person about whom you supply the information, and that you have obtained that person's written consent to our Terms of Use and Privacy Policy. You agree to indemnify, defend and hold harmless Nucleus, our parents, subsidiaries, officers, directors, employees and agents for any failure by you to comply with this paragraph.
“Personal Information” as used in this Privacy Policy is information that we directly associate with a specific person or entity, such as name, address, payment information (including payment card number, expiration date, cardholder name and CVV code), mobile telephone number, email address, gender, birthdate, other data from the Nucleus GivingFlow℠, PrayerFlow℠, other Nucleus custom Flows, or other areas of our applications and Services including Profile editors in application Dashboards.
The Personal Information you provide will vary based upon the context, and we will not collect your Personal Information unless you make it available. You are not required to provide Personal Information at any time while visiting the Website; however, you may be required to provide Personal Information to use certain Services. You may provide us with Personal Information by participating in online surveys, subscribing to newsletters and other recurring offerings through the Website, and in connection with other products, services, features, or requests made available through the Website or your church’s website.
If you provide “personal data” to the Services, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers of Nucleus and the authorized third parties referred to herein located in the United States and/or Canada.
Nucleus collects the Business Information (as defined below) necessary to enable us to respond to your requests for our Services and to send you information regarding our Services from time to time. We have defined “Business Information” as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit our Website, you may be asked to submit information such as email address, company name, address, and phone number. In addition, we collect credit card and related payment information when you order Services online. Our information collection and use practices are described in more detail below.
When using the internet, if you interact with us through the Services, we may automatically or passively receive and store certain information from devices that you use to access the Services. Typically this information is provided to us by default, as a result of the way internet technologies work, and may include the type of internet browser or mobile device you’re using, the website from which you have come to the Services, your operating system, and may also include location data in the form of an IP address that identifies the city and state where you logged into the Services or your precise geo-location if you have permitted your device to provide that information. Nucleus may passively store such information itself or such information may be included in databases owned and maintained by Nucleus affiliates, agents or service providers.
Unlike most internet product or service providers, Nucleus does not conduct detailed research or analytics on its customer demographics, interests and behavior based on information we collect. We also do not aggregate data with the purpose of sharing or selling the information collected through the Services for research. We do not use customer data profile enrichment services, or sell any individual or aggregated customer data to any third parties or affiliates. Any information you provide as part of your use of the Website or Services is only used by our direct owners and employees, for the purposes of directly serving our customers and their needs.
To access information on the Website and use our Services, a user may be required to register with Nucleus. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the Services in which you have expressed interest, and provide a way for a user to log in to utilize other protected areas of our Services.
When you interact with the Services, we try to make that experience simple and meaningful. When you visit our Website, our web server may send a cookie to your computer or mobile device. Cookies are small pieces of information that are issued to your computer or mobile device when you visit a website or access or use a mobile application, and that store and sometimes track information about your use of the Website and Services. A number of cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to the Website and may last longer.
Some of the cookies used by the Website are set by us, and some are set by third parties who are delivering services on our behalf (e.g. customer service tools).
We may use cookies, and similar technologies to cookies, to collect information about your access and use of the Website and Services. For example, we may use cookies or other technologies that: (1) allow you to navigate and use all the features provided by our Website; (2) customize elements of the layout and/or content within the Website and remember that you have visited us before; (3) identify the number of unique visitors we receive; (4) allow us to provide you with a customized experience; and (5) inform us how you use the Website (including how long you spend on the Website) and where you have come to the Website from, so that we can improve the Website and learn which functions of the Website are most popular with users. As we adopt additional technologies, we may also gather additional information through other methods.
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You may consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including cookies and local storage objects with the Flash management tools available at Adobe’s website. Please note that by blocking any or all cookies, you may lose access to certain features or offerings of the Services.
If you are accessing our Services through a mobile device, you can also update your privacy settings on your device by setting the “Limit Ad Tracking” and Diagnostics and Usage setting property located in the settings screen of your Apple iPhone or iPad, or by resetting your Android ID through apps that are available in the Play Store. You can also limit information collection by uninstalling the App on your device and you can use the standard uninstall process available as part of your device for this purpose.
Our Website may contain links to our social media profiles. If you choose to interact with us on various third-party social media platforms such as Facebook, Twitter, Instagram, TikTok, LinkedIn, or other social media platforms, we may passively receive or have made available to us by you or the third-party social media platform, additional Personal Information from you. These may include your personally identifiable information list, the profile pictures of the contact list, education, work history, events, relationship status, likes, gender, location, URL, biography, any additional image or information the social media platform provides when connecting or interacting. We may also receive communications from you to us through those third-party social media platforms. Nucleus does not actively aggregate or explicitly collect this information, and we do not append it to your customer profile, your church, or your Nucleus account to build a profile on you. Please visit the privacy policy of the relevant social media platform to find out more information about your rights and choices as it relates to your use of those third-party platforms.
We do not employ any third-party analytics, behavior-tracking tools in our Services to collect data on our customers. This helps protect your church (and congregation’s) privacy and prevents unnecessary data aggregation by third-parties.
Nucleus uses the information collected from the Services in a manner that is consistent with this Privacy Policy. If you provide information for a certain reason, we may use the information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information about yourself, or have provided (or otherwise permitted the Services to access) any third-party data, we will use your information and any such third-party data to provide you with access to such services and to monitor your use of such services. For the purposes of the GDPR, we may use your information in the above ways as this is necessary for us to fulfill our obligations under our contract with you or in order to take steps at your request prior to entering into a contract.
Each marketing or promotional email we send will contain instructions on how to unsubscribe from that particular email list, should you decide not to receive future promotional emails. If you choose to opt-out of receiving promotional email communications from any Nucleus business unit, we may still periodically communicate with you via mail, telephone, or social media. Please allow up to 10 business days to be removed from our promotional email list.
We send notification and transactional emails about the Website and Services from time to time. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you may have the option to control some but not all of these notification preferences via your Nucleus account view of your account settings, or you have the option to deactivate and delete your account.
Nucleus may also use the information we collect through the Services to help us in providing the Services and support services, processing transactions, fulfilling requests for information, receiving and sending communications, updating email lists, to comply with state, local, federal or international laws, to enforce our Terms of Service and this Privacy Policy, as otherwise described in this Privacy Policy, or in assisting with other tasks from time to time. For the purposes of the GDPR, we may use your information in the above ways as this is necessary: (i) to fulfill our obligations under our contract with you or in order to take steps at your request prior to entering into a contract; (ii) for our legitimate interest to maintain our relationship with you or protect you and us against fraud; or (iii) to comply with legal obligations.
We may also use data collected through the Services to send communications relating to the Services, in accordance with applicable laws. For example, we may send periodic emails to registered users of the Services relating to their recent interactions with the Services, such as donating to a church, completing a Flow and submitting data, or preparing and providing a church with a GivingFlow℠ and updating the user’s “Control Center” or “Dashboard.” Also, if you use any feature of the Services permitting you to communicate with third parties (such as to refer a third party to the Services or to communicate with them regarding a campaign or a donation), you acknowledge and agree that you have the authority of the relevant third party for us to access and use the relevant third-party data and that you have notified these third parties and informed them how their information is collected and used by Nucleus to provide the Services. We reserve the right to identify you as the person who has made the referral in any messages that are sent to them. In addition to sending the foregoing communications, we may also send reminders or related messages to you and to third parties on your behalf from time to time where permitted by applicable law. In each case, any such communications sent to third parties using third-party data will provide a means to “opt-out” of receiving further communication of the same nature.
Unless you give us your permission, we do not share data we collect from you with third parties, except as described below:
We may share data collected from you on the Nucleus Website with limited third-party service providers who receive your contact data on our behalf, so we can communicate with you about your account. These third-party service providers are limited to only accessing or using this data to provide services we use and must provide reasonable assurances that they will appropriately safeguard the data.
We may disclose your data to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, including this Privacy Policy and any applicable Terms of Service, (iii) to protect the security or integrity of the Nucleus Site or our services, or (iv) to protect ourselves, our other customers, or the public from harm or illegal activities.
We may share data collected from you from the Services with our affiliates. We will only use the data as described in this policy.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, similar event, or steps taken in anticipation of such events (e.g., due diligence in a transaction), user information may be part of the transferred assets.
If you donate to a church’s fundraising campaign, or submit any information to a church through our Services, we may share your name, email address and other information you’ve provided in connection with your donation or other activity with the church, who may contact you. By donating to the campaign, submitting a Flow, or participating in other online or website activity related to the church through our Services, you consent to our sharing the above information and to the church organizer contacting you.
We may aggregate and/or de-identify your information so that the information no longer relates to you individually. Our use and disclosures of such aggregated or de-identified information is not subject to this Privacy Policy and may be disclosed to others without limitation and for any purpose.
We do not share your data (including, but not limited to, the personal data of your end users or congregants) with third parties for their direct marketing purposes.
Please be advised that some information you provide may be publicly accessible, such as information posted in forums or comment sections. We may also collect information through customer support communications, your communication to us of ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, with publicly-accessible information, “Unsolicited Information”). By sending us Unsolicited Information, you (a) agree that we are under no obligation of confidentiality, express or implied, with respect to the Unsolicited Information, (b) acknowledge that we may have something similar to the Unsolicited Information already under consideration or in development, (c) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Unsolicited Information, and (iv) irrevocably waive, and cause to be waived, against Nucleus and its users any claims and assertions of any moral rights contained in such Unsolicited Information. This Unsolicited Information section shall survive any termination of your account or the Services. This Privacy Policy otherwise does not apply to any information collected by Nucleus other than information collected through the Services.
Our Services are not designed for use by individuals under the age of 16. If you are under the age of 16, please do not use the Services or submit any information through the Services. If you have reason to believe that a child under the age of 16 has provided personal information to Nucleus through the Services, please contact us at hello@nucleus.church, and we will delete that information from our databases to the extent required by law.
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Nucleus (“Third-Party Sites”). The policies and procedures we described here do not apply to Third-Party Sites. The links from the Services do not imply that Nucleus endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their respective privacy policies.
We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Website or Services and for a reasonable period of time afterward. We also may retain your information while it is needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may opt out of any future contacts from us at any time. Additionally, if the collection of your personal data was based on your consent, you have the right to revoke that consent at any time. Be aware that by revoking consent, you may lose access to the Services you previously opted to use.
You may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us through the Website and/or Services.
You may access and correct certain information about you by visiting the “Control Center” or “Dashboard” portion of our Services.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us as described in the “How to Contact Us” section below, and we will respond within 30 days as required by law.
You can make a request to exercise any of these rights in relation to your information by sending the request to us at the email address or mailing address set forth under “How to Contact Us” below. For your own privacy and security, at our discretion, we may require you to provide your identity before providing the requested information. Please note that Nucleus may take up to 30 days to fulfill such requests.
You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. A list of local data protection authorities in European countries is available at https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
Nucleus commits to resolve complaints about our collection or use of your personal information. Nucleus takes its users’ privacy concerns seriously, and in every way, we are committed to limiting access to your personal or account information and protecting your data.
If you believe that Nucleus has not complied with this Privacy Policy with respect to your personal information, you should first contact us at Nucleus by emailing us at hello@nucleus.church, or by writing to the Nucleus Legal Department at the following address:
Nucleus, LLC
Attn: Legal Department
212 W. Ironwood Drive, Suite D471
Coeur D Alene, ID. 83814
Please note that Nucleus is not responsible for the content or privacy practices of non-Nucleus websites to which this Website or any other Nucleus website may link. Also, Nucleus is not responsible for the privacy practices of its customers or users of its customer websites. You should review the additional privacy policy of the customer site before using the site.
By using any of the products and services offered at nucleus.church, app.nucleus.church, rebelgive.com, storytape.com, or any other related domain or subdomain (collectively, the “Website” or “Websites”), or registering an account, you certify that you have read, are authorized to agree to on behalf of your organization, and do hereby agree to, the terms of service set forth in the below document (the “Terms of Service”).
Nucleus, LLC provides its platform to you through its website and mobile applications (the “Platform”) and related services such as Web, Giving, and Media Content services (collectively, the Platform, including any new features and applications, the “Services”), subject to the following Terms of Service, as amended from time to time. For purposes of the following Terms of Service, “Nucleus,” “we,” “us,” “our,” and other similar terms, shall refer to Nucleus, LLC, an Idaho limited liability company, the party with whom you are contracting.
ARBITRATION, JURY TRIAL, AND CLASS ACTION WAIVER: EXCEPT AS OTHERWISE DESCRIBED IN THE DISPUTES SECTION BELOW, BY USING THE SERVICES, YOU AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. PLEASE REVIEW THE DISPUTES SECTION CAREFULLY; BY ENTERING THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT.
We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. When we do this, we will post the revised Terms of Service on this page and will indicate the date of such revision. Your continued use of the Services after the date of any such changes constitutes your acceptance of the new Terms of Service. To the extent allowed by law, the English version of these Terms of Service is binding, and other translations are for convenience only. If you do not wish to accept the new Terms of Service, you may discontinue your use of the Services.
In addition, when using the Services, you will be subject to additional applicable policies including our Privacy Policy located at https://www.nucleus.church/legal. All such terms are hereby incorporated by reference into these Terms of Service (provided, however, these Terms of Service will take precedence in the event of conflict with the Privacy Policy).
Services Description: Our Nucleus Services help churches and other organizations (collectively, “Charities”) build their own website and related church tools, host pre-recorded sermons online, access, download and manage social media posts and access and download from our digital library of stock videos and other creative assets.
The Services are a platform; we are not a broker, financial institution, creditor or charity: The Services are an administrative platform only. Nucleus facilitates online giving for Charities and permits donors to make donations to these Charities. Nucleus is not a broker, agent, financial institution, creditor or 501(c)(3) nonprofit corporation.
All information and content provided by Nucleus relating to the Services is for informational purposes only, and Nucleus does not guarantee the accuracy, completeness, timeliness or reliability of any such information or content. No content is intended to provide financial, legal, tax or other professional advice. Before making any decisions regarding any Charities, donations, donors, or any information or content relating to the Services, you should consult your financial, legal, tax or other professional advisor as appropriate. You acknowledge that all information and content accessed by you using the Services is at your own risk.
We do not endorse any Charity, and we make no guarantee, express or implied, that any information provided through the Services is accurate. We expressly disclaim any liability or responsibility for the outcome or success of any donation campaign. You, as a donor, must make the final determination as to the value and appropriateness of contributing to any Charity.
All donations are at your own risk. When you make a donation through the Services, it is your responsibility to understand how your money will be used. Nucleus is not responsible for any offers, promises, rewards or promotions made or offered by Charities. We do not and cannot verify the information that Charities supply, nor do we represent or guarantee that the donations will be used in accordance with any fundraising purpose prescribed by a Charity or in accordance with applicable laws.
You, as a Charity, represent, warrant, and covenant that (i) all information you provide us is accurate, complete, and not likely to deceive reasonable users; (ii) all donations contributed to your Charity will be used solely as described in the materials that you post or otherwise provide; (iii) you will not infringe the rights of others; (iv) you will comply with all relevant and applicable financial reporting obligations, including but not limited to laws and regulations relating to tax reporting, political contributions, and asset disclosures for your project; and (v) to the extent you share with us any personal data of any third party for any purpose, including the names, email addresses and phone numbers of your personal contacts, you have the authority (including any necessary consents), as required under applicable law, to provide us with such personal data and allow us to use such personal data for the purposes for which you shared it with us. You authorize Nucleus, and Nucleus reserves the right to, provide information relating to your campaign to donors, beneficiaries of your campaign or law enforcement, and to assist in any investigation thereof.
You may be required to register with Nucleus in order to access and use certain features of the Services. If you choose to register for the Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Services’ registration forms. Charities must register using their true identities, including their name, domain name, and any image or video purporting to depict the Charity or the beneficiary of such campaign. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 16 years of age you are not authorized to use the Services, with or without registering. In addition, if you are under the age of majority in your jurisdiction (typically 18 years of age), you may use the Services, with or without registering, only with the approval of your parent or guardian. Certain aspects of our Services may also require you to register with, and agree to the terms of, third-party service providers (e.g., payment processors), with whom Nucleus has entered into contracts, in order to be able to benefit from their services. If Nucleus or one of our payments processors at any time discovers that the information you provided about you or the purpose of your donation request is incorrect or violates any of these Terms of Service or their terms of service, the Services may be suspended or terminated. You acknowledge and agree that the use of third-party payment processors is integral to the Services and that we may exchange information with such third parties in order to facilitate the provision of Services as set out in our Privacy Policy.
When accepted by Nucleus, the order (whether such order is submitted orally, online through the Website, or on a written order form) submitted by a Charity creates a contract between the Charity and Nucleus, consisting of the order, the documents made available by Nucleus to the Charity to describe the applicable Services at the time the order is accepted by Nucleus (the “Service Description”), and these Terms of Service. An order is “Accepted” by Nucleus when (i) with respect to orders submitted online, Nucleus provides Services in response to the order or bills the Charity for payment, and (ii) with respect to orders reduced to writing and signed on an approved Nucleus form, when an authorized representative of Nucleus executes such form.
Nucleus will provide, and the Charity will purchase and pay for, the Services specified in the order for the service fees specified in the order and the applicable Service Description (the “Service Fees”).
The Charity will pay to Nucleus the Service Fees in the manner set forth in the order. Nucleus may increase the Service Fees (i) in the manner permitted in the Service Description and (ii) at the end of your current monthly or annual subscription, as applicable. The Service Fees do not include any applicable sales, use, revenue, excise or other taxes imposed by any taxing authority with respect to the Services or any software provided hereunder. All Service Fees are non-refundable. Any amounts payable to Nucleus not paid when due will bear interest at the rate of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is less. Nucleus, in its sole discretion, may deactivate delinquent accounts. Upon a reactivation request by a Charity, the Charity shall pay Nucleus a reactivation fee in addition to full payment of the outstanding balance due. If Nucleus collects any payment due through an attorney or under advice from an attorney or through a collection agency, the Charity will pay all costs of collection and litigation, including, without limitation, all court costs and Nucleus’s reasonable attorneys’ fees. If any payment is returned for insufficient funds Nucleus may impose at our sole discretion, an additional processing charge of $25 per returned payment.
It is your responsibility to determine what, if any, taxes apply to the donations you receive through your use of the Services. It is solely your responsibility to assess, collect, report or remit the correct tax, if any, to the appropriate tax authority.
Services for a Charity will commence on the effective date indicated in the order and continue for the duration of the term specified in the Service Description. Thereafter, your subscription will automatically renew for successive monthly or annual periods, as the case may be. You can cancel your subscription at any time. Following the termination of your subscription, you will continue to have access to our Services for the balance of the pre-paid subscription period.
Nucleus may terminate this Agreement (i) if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, or (ii) immediately by giving written notice to a Charity if Nucleus determines in good faith that the Charity’s use of the Website, Services, or the Content violates these Terms of Service. Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Notwithstanding the expiration or termination of this Agreement, the parties shall each remain liable to the other for any indebtedness or other liability theretofore arising under this Agreement. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which Nucleus may be entitled.
You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify Nucleus of any unauthorized use of your password or account or any other breach of security, and (b) sign out from your account at the end of each session when accessing the Services. Nucleus will not be liable for any loss or damage arising from your failure to comply with this Section.
Nucleus reserves the right to modify, suspend or discontinue, temporarily or permanently, the Services (or any part thereof) at any time and for any reason, with or without notice, and without any liability to you or to any third party for any claims, damages, costs, or losses resulting therefrom.
Some of your activity on and through the Services is public, such as content you post publicly on the Website. Additionally, user profile information, including your first and last name, public email address, organization, personal biography, and other information you enter in connection with your user profile may be displayed to other users to facilitate user interaction within the Services. If you choose to provide information using public features of the Services, then that information is governed by the privacy settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our knowledge and without your knowledge, and search engines may index that information.
You acknowledge that Nucleus has no obligation to retain data relating to any account or donation campaign. You acknowledge that Nucleus reserves the right to delete data or to terminate accounts at any time and for any reason, with or without notice, and without any liability to you or to any third party for any claims, damages, costs or losses resulting therefrom.
The Services include certain features that may be made available via a mobile device, including the ability to (i) upload content to the Platform, (ii) browse the Platform and (iii) access certain items through an application downloaded and installed on a mobile device (collectively, the “Mobile Services”). To the extent you access Mobile Services, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree that we may communicate with you by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us. We shall comply with any additional requirements that may apply under local laws and regulations before communicating with you in this manner. In the event that you change or deactivate your mobile telephone number, you agree to promptly update your Nucleus account information to ensure that your messages are not sent to the person that acquires your old number.
You are solely responsible for all descriptions, comments, videos, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (the “Content”) that you upload, post, publish, display, transmit or otherwise use (collectively, “Upload”) via the Services. You agree to fully cooperate with any request we make for evidence we deem necessary to verify your compliance with these Terms of Service.
The following are examples of Content or use that is illegal or prohibited by Nucleus. This list is not exhaustive, and we reserve the right to investigate anyone who, in our sole discretion, violates any of the terms of these Terms of Service. We further reserve without limitation the right to remove the offending Content, suspend or terminate the account of such violators, stop payments to any such Charity, freeze or place a hold on donations, and report you to law enforcement authorities or otherwise take appropriate legal action including seeking restitution on behalf of ourselves and our users. Without limiting the foregoing, you agree not to use the Services to raise funds or contribute to any Charity involving (directly or indirectly):
Additionally, with respect to all donations you make or accept through the Services, you agree:
Nucleus and our processing partners reserve the right to refuse, condition, or suspend any donations or other transactions that we believe in our sole discretion may violate the Terms of Service or harm the interests of our users, business partners, the public, or Nucleus, or that expose you, Nucleus, or others to risks unacceptable to us. We may share any information related to your use of the Services with the appropriate financial institution, regulatory authority, or law enforcement agency consistent with our legal obligations. This information may include information about you, your account, your donors, your donations, and transactions made through or in connection with your use of the Services.
In order to contribute to a Charity, a donor will be required to provide Nucleus information regarding its credit card or other payment instrument (“Payment Instrument”) that is linked to the donor’s account on the Services (a “Billing Account”). You, as a donor, represent and warrant to Nucleus that such information is true and that you are authorized to use the applicable Payment Instrument. By using the service, you agree that Nucleus and our Payment Processors may store a tokenized, secure profile representing or containing your Payment Instrument for use in facilitating your one-time or recurring contribution. You agree that a certain minimum donation amount may apply, and that all donation payments are final and will not be refunded unless Nucleus, in its sole discretion, agrees to a refund, in which event it will first become the Charity’s obligation to reverse the entire donation transaction. If necessary, Nucleus and our Payment Processors (defined herein) reserve the right to refund any and all donations made to any Charity using our platform via a withdrawal (defined herein).
Some payment processing services are provided to us by Stripe, Inc. and their related and affiliated entities (“Stripe”) (https://stripe.com/ca) and are subject to the Stripe Checkout User Terms of Service — United States (https://stripe.com/checkout/legal) (the “Stripe Services Agreement”). Some payment processing services are also provided by Card Connect, and their related and affiliated entities including BluePay, and BlueChex, collectively (“Card Connect”) (https://cardconnect.com/) and are subject to their Privacy Policy and related Terms of Service ( https://cardconnect.com/privacy-policy,https://www.rebelgive.com/CardConnectTermsAndConditions.pdf ,https://www.rebelgive.com/BluechexTermsAndConditions.pdf ) (the “Card Connect Agreements"). All third-party payment processing related agreements collectively (“Payment Processing Agreements”) and all payment processors collectively (“Payment Processors”). You agree and authorize us to bill your credit card via Stripe, Card Connect, or any other of our Payment Processors, in accordance with these Terms.
By agreeing to these Terms, you also specifically agree to be bound by the Payment Processing Agreements, as modified by the Payment Processors from time to time. As a condition of us enabling payment processing services through our Payment Processors, you agree to provide accurate and complete information about you and your organization, and you authorize us to share such information and transaction information related to your use of the payment processing services with our Payment Processors. Please contact us if you have any questions about any of our third-party Payment Processors.
Although our Payment Processors electronic forms may be displayed on our Website or Service, we accept no responsibility or liability for their collection and storage of your payment details or personal information. Our Payment Processors may have their own additional terms and conditions and privacy policies, which apply to your personal information and payment transactions.
You may be charged a Convenience Fee for any donation made through the Services, which amount will be shown to you before completing the donation.
Nucleus may at its sole discretion choose to cover or otherwise mitigate the costs of some of these convenience fees (or any other financial processing-related fees or charges) on behalf of Donors and Charities. These fees and charges are covered by Nucleus in good faith to help Charities and Donors maximize their donations.
Any abusive, malicious, or excessive use or misuse of the Nucleus platform — whether intentional or unintentional that results in abnormally high fees and charges being covered by Nucleus may be subject to cost-sharing, and all or a portion of the covered fees and charges may be be billed to the Charity at Nucleus’s cost. This billing will be in addition to the Service Fee a Charity pays Nucleus for use of the Platform, and will be billed on a monthly basis if deemed necessary by Nucleus. By agreeing to our terms and using the Service, you agree that Nucleus may charge your payment method on file for these additional amounts on a monthly basis whenever applicable.
While Nucleus strives to make deposits from donations and payments made to Charities available promptly, you acknowledge and agree that deposits may not be available to you for use immediately, and Nucleus does not guarantee that deposits will be available to you within any specific time-frame, and Nucleus expressly disclaims any and all responsibility for any delay or inability to access and use deposits at any specified time, and any consequences arising from such delay or inability. You, as a Charity, are responsible for ensuring that the information you provide to Nucleus in order to process a deposit, including your bank account information, is accurate and up to date.
From time to time, Nucleus or our Payment Processors may (in our sole discretion) place a hold on a Charity’s account, restricting deposits (defined herein) to a Charity. Some of the reasons that we may place a hold on a Charity’s account include the following: (i) if we have reason to believe that information provided by a Charity is false, misleading, or fraudulent, or that funds are being used in a prohibited manner, (ii) if we have reason to believe that a Charity has violated these Terms of Service, (iii) if we have reason to believe that there may be suspicious or fraudulent donation activity, or (iv) if required in order to comply with a court order, subpoena, writ, injunction, or as otherwise required under applicable laws and regulations.
While Nucleus and our Payment Processors strive to make refunds extremely rare, and strive to provide reasonable notice of larger consequential actions, you acknowledge and agree that withdrawals from a Charity’s account may be made from time to time. More specifically, Nucleus or our Payment Processors may, at any time, for any reason, without notice, and in our or our Payment Processors’ sole discretion, offer or issue a refund of donation(s) or payment(s) with or without consulting with you, which may comprise the entire amount donated to your Charity and cause the related funds to be withdrawn from your bank account. Nucleus and our Payment Processors are not liable to you or to any third party for any claims, damages, costs, losses, or other consequences caused by Nucleus or our Payment Processors issuing refunds or performing withdrawals, including, but not limited to transaction or overdraft fees that you may incur.
Our Website and Service contain open source and public domain content, licensed content as well as proprietary content owned by us and by independent content providers (“ICP’s”). All rights, title and interest in and to the Website, the Service and their contents, including our website templates, are and will remain the exclusive property of Nucleus, our ICPs and/or licensors, including all intellectual property rights. You are not permitted to copy, share, sell or distribute any other content (including but not limited to text, images, trademarks, videos and audio) on the Website or Service, without our or the owner’s consent.
You acknowledge and agree that the Services may contain content or features (“Services Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Nucleus, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Services or the Services Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally Upload to the Services. In connection with your use of the Services you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. If you are blocked by Nucleus from accessing the Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Services or the Services Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Services or distributed in connection therewith are the property of Nucleus, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Nucleus.
The Nucleus name and logos are trademarks and service marks of Nucleus (collectively the “Nucleus Trademarks”). Other company, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners, who may or may not endorse or be affiliated with or connected to Nucleus. Nothing in these Terms of Service or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Nucleus Trademarks displayed on the Services, without our prior written permission in each instance. All goodwill generated from the use of Nucleus Trademarks will inure to our exclusive benefit.
The Payment Card Industry Data Security Standard (PCI DSS) is a set of industry-mandated requirements for any business that handles, processes, or stores credit cards. The primary purpose of the standards is to maintain controls around cardholder data to reduce credit card fraud. As a service provider, Nucleus is PCI DSS compliant and will maintain all applicable PCI DSS requirements to the extent that we possess or otherwise store, process, or transmit cardholder data on behalf of you, or to the extent that we can in any way impact the security of your cardholder data environment. Nucleus uses 256 Bit SSL technology for data transactions. All personal, credit card, and bank information is submitted using 256-bit encryption.
The Services or third parties may provide or facilitate links, tools, widgets or other features that allow you to access other sites, services and resources provided by third parties (collectively, “Third-Party Resources”). Nucleus has no control over such Third-Party Resources or any products, services or content made available through or by such Third-Party Resources, or the business practices of the third parties providing such Third-Party Resources, and Nucleus is not responsible for and does not endorse such Third-Party Resources or the products, services or content made available thereby. You acknowledge that Nucleus is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such Third-Party Resources. You further acknowledge and agree that Nucleus will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such Third-Party Resources. Any dealings you have with third parties found while using the Services are between you and the third party and may be subject to additional terms of the third party, which you agree to by using such Third-Party Resources, and you agree that Nucleus is not liable for any loss or claim that you may have against any such third-party.
You agree to release, indemnify on demand, and hold Nucleus and its affiliates and their officers, members, managers, employees, directors and agents harmless from any and all losses, damages, expenses (including reasonable attorneys’ fees), costs, awards, fines, damages, rights, claims, actions of any kind and injury (including death) arising out of or relating to (i) your use of the Services, (ii) any donation, any User Content, or your connection to the Services, (iii) your violation of these Terms of Service, or (iv) your violation of any rights of another. You agree that Nucleus has the right to conduct its own defense of any claims at its own discretion, and that you will indemnify Nucleus for the costs of its defense (including, but not limited to attorney’s fees.) If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” If you are a resident of another jurisdiction—in or outside of the United States—you waive any comparable statute or doctrine.
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES, INCLUDING, BUT NOT LIMITED TO, WEBSITE BUILDER, STOCK VIDEOS, AND SOCIAL MEDIA SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NUCLEUS AND ITS AFFILIATES EXPRESSLY DISCLAIM AND EXCLUDE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
NUCLEUS AND ITS AFFILIATES MAKE NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER NUCLEUS NOR ITS AFFILIATES WILL BE LIABLE FOR ANY (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, (B) DAMAGES FOR LOSS OF PROFITS, (C) DAMAGES FOR LOSS OF GOODWILL, (D) DAMAGES FOR LOSS OF USE, (E) LOSS OR CORRUPTION OF DATA, OR (F) OTHER INTANGIBLE LOSSES (EVEN IF NUCLEUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM (I) THE USE OR THE INABILITY TO USE THE SERVICES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL NUCLEUS’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES (INCLUDING CONTRACT, NEGLIGENCE, STATUTORY LIABILITY OR OTHERWISE) OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID NUCLEUS IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.
ARBITRATION CLAUSE & CLASS ACTION WAIVER – PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS
You agree that Nucleus, in its sole discretion, may suspend or terminate your account (or any part thereof) or your access to the Services and remove and discard any content or data at any time and for any reason, with or without notice, and without any liability to you or to any third party for any claims, damages, costs or losses resulting therefrom.
You agree that you are solely responsible for your interactions with any other user in connection with the Services and Nucleus will have no liability or responsibility with respect thereto. Nucleus reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Services.
These Terms of Service constitute the entire agreement between you and Nucleus and govern your use of the Services, superseding any prior agreements between you and Nucleus with respect to the Services. You also may be subject to additional terms and conditions that may apply when you use affiliate or third-party services, third-party content or third-party software. These Terms of Service will be governed by the laws of the State of Idaho without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and Nucleus agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Kootenai County, Idaho. The failure of Nucleus to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be (or are otherwise) invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign these Terms of Service without the prior written consent of Nucleus, but Nucleus may assign or transfer these Terms of Service, in whole or in part, without restriction. If we fail to enforce any of our rights, that does not result in a waiver of that right. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Services may also provide notices to you of changes to these Terms of Service or other matters by displaying notices or links to notices generally on the Platform.
Please contact us at hello@nucleus.church to report any violations of these Terms of Service or to pose any questions regarding these Terms of Service or the Services.